Stronger Through Adversity
2020 took a wrecking ball to the best laid plans of leaders and businesses. In this exclusive ExecuNet Master Class session, customer experience consultant and New York Times #1 bestselling author, Joseph Michelli, Ph.D. will offer insights in resilience from more than 140 business, nonprofit, and public safety leaders.
He will share how CEOs and Presidents of companies like Verizon, Target, Microsoft, Mercedes-Benz, and Marriott positioned their businesses to not only thrive in uncertainty but also emerge (in keeping with the title of his new book) Stronger Through Adversity.
Join us to learn how you can navigate through and beyond the pandemic with resilience, innovation, and sustainable success.
Details:Host: Joseph Michelli
Date: Thursday, February 04, 2021
Time: 1:30 PM - 2:30 PM ET
Place: Your PC at Home or Work
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About the Presenter:Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.
Dr. Michelli is the author of numerous national bestsellers, including The Starbucks Experience, The New Gold Standard, and the New York Times #1 bestseller Prescription for Excellence.
He was named as one of the Top 10 thought leaders in Customer Service by Global Gurus.