8 results for tag: Twitter


Facebook, Pepsi, and 7 Other Brand Disasters of 2017

The worst brand scandals of the year were mostly about sexism or racism.  In the decade I've been posting about the year's worst brand disasters, I've never seen a year where most of the big scandals involved either sexism or racism. In 2017, sexual ...
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You’re a Leader – What Should You Tweet?

Social media has given us an incredible tool with which to reach millions and millions of people across the globe. With 7.5 billion people and counting and almost 2 billion on Facebook alone, as a leader, it is more important than ever to be thoughtful ...
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When – Exactly – Will it Change?

A Manifesto for the Future: I wrote this essay around four years ago for a business leader to 'make their own' and use it as a beacon for what their company was trying to do. It was never adopted. But when I found and revisited it this week, I thought it ...
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Social Media: A Networking Deterrent

Social media has created a real problem. It’s preventing us from making more and better personal connections. And nobody gets hired, booked or referred without a personal connection. This was the gist of my TEDx talk delivered to an audience of social ...
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99 Inspiring Tweets From Albert Einstein

Based on his pithy quotes, the greatest physicist of all time would definitely have been a master micro-blogger. Albert Einstein, who died 60 years ago, was arguably the smartest human who ever lived. If he were alive today, there's no question in my mind ...
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The Evolution of Customer Loyalty (Part II)

How do you separate the truly great from the good companies, or the good from the bad? In Part I of this topic, I addressed several problems associated with poor customer service and outlined three high-level recommendations. In this post, I offer additio...
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Looking Ahead: Acting as Your Team’s Visionary Thinker

Over the last two decades, authors have written hundreds of books and articles about how and why leaders must be visionary thinkers, able to pull reasonable expectations of the future out of their crystal balls and implement plans to guide their teams ...
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Top 10 Tips for Creating a Perfect Twitter Profile

Twitter is a powerhouse platform for your career. For networking and professional growth, it’s a game-changer. And increasingly, companies and organizations are using it to search for talent. So what’s the secret to a successful Twitter presence? A great ...
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