37 results for tag: relationships


5 Ways to Appear More Like an Expert – Rather Than a Narcissist – in the Digital Age

Whether you’re selling vacuum cleaners or you’re offering consulting services, consumers want to buy from someone with proven expertise. The good news is, today’s digital world allows you to declare that you’re an expert with relative ease. The bad ...
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Exploding the Myth of Working Under Pressure

We've all been there... demanding boss, tight deadline, impossible project, too many demands and not enough resources. We've all had to manage the stress of being too busy and having too many responsibilities, but when you need to produce a specific respons...
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5 Things Your Coworkers Wish You Knew

When was the last time you worked completely alone, with no one to help you? Unless you’re an impoverished artist starving in a garret somewhere, the answer’s probably “never.” No matter what our career tracks or work disciplines, nearly all of us ...
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4 Employees Who are Secretly Toxic

My recent post, Don't Fire Difficult Employees, pointed out that sometimes the most obviously difficult employees--like drama queens and nonconformists--just need some management attention to fulfill their potential. There are, however, four types of ...
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6 Toxic Behaviors That Push People Away: How to Recognize Them in Yourself and Change Them

In my line of work, I hear from hundreds of people a month, and connect with professionals in a more public, open way than ever before. Through this experience, I've seen scores of toxic behaviors that push people away (including me). And I’ve witnessed the ...
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9 Reasons People Tune You Out (And What to Do Instead)

If you want to be heard, you should avoid these all-too-common mistakes. Business is all about communication, so when you're speaking, you want people to pay attention and listen. Their minds will wander, though, if you indulge any of these all-too-common...
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How We Made Joy Our Competitive Advantage

“When you walk into the lobby of Menlo Innovations, you find yourself standing in the heart of what makes this company one of the most innovative and productive software development firms in the world.” Wrote John Baldoni, a Forbes magazine contribut...
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A Fresh Look at Building Trusted and Sustainable Relationships

In this fast-paced world of constant change, long-term trusted relationships are more important than ever. Where do you expend most of your energy when preparing for a client meeting, when executing the work, or leading your teams to results? Join profes...
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How to Find Out What People Really Think About You

“So,” I asked Mary*. “Do you have any feedback for me? What can I do better the next time?” We had just finished delivering a leadership training to senior executives at a large financial services company. My working relationship with Mary was a ...
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Communicate With Customers in an Agile and Human Way

When customer service communications and online content seem created by some nameless, faceless corporate entity, it doesn’t entice us, and often it alienates. And as a result we’re just not interested in doing business with that company. (more…)
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How to Survive and Thrive Through Life’s Big Changes

Life is a series of natural and spontaneous changes. Don't resist them -- that only creates sorrow. Let reality be reality. Let things flow naturally forward in whatever way they like. -Lao Tzu What have you learned from the "Capital Letter Changes" in ...
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It’s Your Life, You Get to Choose: 7 Tools to Help You Get What You Want

Waiting for something or someone to give you what you want in your life is abdication of your free will and choice. Yet we've all had occasions when we thought: "If only I had __X___ then I'll be _____," fill in the blank with one or more of the following: ...
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