374 results for tag: leadership


For Fintech, a Window of Opportunity

Regulatory arbitrage may provide some of the heat behind fintech's fire. Fintech, the common name for a wave of startups bringing new technology to traditional financial services, is unquestionably having a moment. Total annual investment in fintech ...
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Why Heroic Leadership is Needed Now More Than Ever

Recently I was at an event at the Princeton Club talking about my new book, The Leadership Gap: What Gets Between You and Your Greatness. Someone there asked me an intriguing question: "With all the work you do with leaders around the world, who are the ...
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Customer Apologies – Worth The Effort?

Seventy-Seven Percent is Worth the Effort! I think it's safe to say that most of us have had to deal with an upset customer at some point in our time in the workforce. It’s not fun. It's even less fun when we realize it was our employee who caused a ...
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What Leaders Should Really Say Every Single Day

Change your words and change your world. Your words can be your greatest gifts or your most destructive weapons. As a leader, your words and tone provide a window into your vision, your values, and your ability to engage and inspire others, says Drs. ...
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How Setbacks Spur Leaps Forward

The tortured artist is one of our most enduring cultural images of creativity. From Orpheus, the Ancient Greek "father of song" who sought, and failed, to rescue his wife from the Underworld, to Amy Winehouse, creativity seems to be inextricably linked in ...
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Trusted Advice That Will Motivate, Inspire and Move Your Career Forward

It's undeniable. Finding time to continue your personal and professional development is a challenge. The answer that thousands of executives have found is Executive Master Class. On a near weekly schedule, we bring to your computer or phone a leading expert ...
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9 Things Every Start-up CEO Needs to Think About Immediately

My editor asked me for a list of things that startup entrepreneurs should address early lest they turn into problems as a company grows. Since scaling up is not my area of expertise, I asked Stanford professor Robert I. Sutton, co-author of Scaling Up ...
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Is Leadership in the Eye of the Beholder?

"The ideals which have always shone before me and filled me with joy are goodness, beauty, and truth." –Albert Einstein At a leadership seminar, I recently ran for senior students from 12 schools, one of the more intriguing conversations I became engaged ...
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The Epidemic in Every Workplace

Not at work... but working. Sounds familiar, I know. We all do it all the time. We’re working more – connected 24/7. Information overload is draining. We’re becoming less connected to family, friends, co-workers, and communities; we just don’t ...
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Culture’s Impact on Successful Change

"Culture eats strategy for breakfast." By now we've all heard that famous quote attributed to Peter Drucker and have come to recognize its validity. To grasp the powerful connection between culture and strategy, think no further than your last change ...
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SUPERBOSSES: How Exceptional Leaders Master the Flow of Talent

Larry Ellison. Lorne Michaels. Ralph Lauren. Tommy Frist. Bill Walsh. And a dozen others. Business leaders with tremendous track records who all have something else in common: They helped develop the best talent in their industries, who in turn helped them ...
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3 Pitfalls to Avoid as You Set Strategic Goals

Strategic goals have three main purposes: Ensure Company-wide Focus on the Few Strategic Things that Matter Hold People Accountable to Performance Targets that move the company forward Evaluate Variances – Understand Why We Are Hitting the Mark or ...
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