2 results for tag: Kroger

The Future of Grocery Stores and Supply Chain

Developing resilient and flexible supply chains to reflect the demand for a variation of consumer shopping services The intensity of transformation to curbside pickup, increasing demand for ecommerce home delivery, and an acceleration of technology ...
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The Evolution of Customer Loyalty (Part II)

How do you separate the truly great from the good companies, or the good from the bad? In Part I of this topic, I addressed several problems associated with poor customer service and outlined three high-level recommendations. In this post, I offer additio...
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