2 results for tag: Jeff Bezos


The Evolution of Customer Loyalty (Part II)

How do you separate the truly great from the good companies, or the good from the bad? In Part I of this topic, I addressed several problems associated with poor customer service and outlined three high-level recommendations. In this post, I offer additio...
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Be an Authentic Communicator: Six Rules

Recently, I searched on Google for “the importance of communication in business” and found about 70 million results. But when I searched for “the importance of authentic communication in business,” I found over 130 million results. Renowned CEO ...
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