28 results for tag: Harvard Business Review
Taking the Guesswork Out of Recruiting
Not so long ago, baseball talent scouts relied on instincts, experience, and intuition. A scout, often a former ballplayer, trusted his gut. Then, along came a new breed of scout: young, Ivy League-educated math whizzes who might not have held a bat since ...
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In Recruiting, Everything Old is New Again
Let's be real. Young people do some things better than older people. And older people outshine young workers in other ways. Have you ever seen a 50-year-old centerfielder or a 25-year-old baseball manager?
A provocative cover story in the most recent, ...
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Exploring the Impact of COVID-19 on Women in the Workplace
Thirty-five years ago, in November 1985, the female labor force participation rate was 54.7%. It was a record at the time, but that number has been steadily rising, proof of significant efforts in gender equality in the workplace—that is, until now. As ...
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Overcoming Burnout through Mindfulness and Mindset
Some of the latest neuroscience and behavioral research suggests that we can systematically train the brain to enhance mental clarity, manage stress and boost resilience in complex environments.
Using science-based and highly practical tools, this hour-l...
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5 Tips for Preventing Schedule Overload in a Post-COVID Workplace
Coronavirus wreaked havoc on workers’ calendars. Our data showed workers became busier. We worked longer hours, and we saw our calendars get more chaotic after our employers started mandating that we work from home.
But as we start trickling back into ...
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What is Customer Experience Management?
Great Customer Experience Management (CXM) requires coordination across all of the functions of a company. This guide is your introduction to the basics: why CXM is important and how to be great at it so that your company’s customer experience can rise ...
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5 Leadership Traits to Cultivate in 2020 and Beyond
The start of a new decade is making many of us feel reinvigorated with intentions for new beginnings. Perhaps the time marker 2020 in itself has sparked a desire to take our leadership skills to a new level. Perhaps it’s kicking off a new business venture ...
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What Makes a Great Leader?
Imagine a world where we couldn't perceive when a co-worker is frustrated or a friend is upset. Because of emotional intelligence (EQ), we can connect with people beyond the superficial and create rewarding interactions at work and beyond.
Not the cry, but ...
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81% of These People Are Lying to You
Tell me if this has ever happened to you...
You have a job opening and a bunch of candidates to meet.
After a long, grueling, and caffeine-fueled day, you finally have that dream interview.
This candidate has the right street cred. They tick all the ...
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How Recruiters Recruit the Unrecruitable
Imagine if you could accurately predict who was most likely to hand you their resignation letter with two weeks notice.
Imagine if you could proactively prevent it.
Now, imagine if you knew which individuals were most open to hearing from you about a ...
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4 SureFire Ways to Attract and Retain SuperStars in Today’s Competitive Job Market
The US is currently enjoying the lowest unemployment rates since the 1950s. To say that talent attraction and retention is currently difficult would be a bit of an understatement. According to a recent Goldman Sachs “10,000 Small Business Summit” ...
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How to Become an Inclusive Leader
Tolerance is at the root of inclusion, since a leader who is open to others, will be more likely to include different points of view in order to make the best decision at the right time. In today’s complex and high-speed world, leaders have to face a ...
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