In many organizations, communication stinks. This happens for a few common reasons. Leaders don't have the skill to do it well. Leaders don’t have the time to do it well. Leaders don’t prioritize it. Or perhaps most problematic, leaders don’t even ...
Read More
Stakeholder capitalism, a popular management theory in the 1950s and 1960s that focused on the needs of all constituents, not just shareholders, has been poised to make a comeback since weaponized financial instruments brought down the economy in 2008. Now, ...
Read More
Spoiler alert: Yes!! If you don't you're dead in this economy.]
I debated this question with the COO of medium-sized technology firm recently.
His take was that while leadership at every level sounded nice, in reality it was impractical and unwise. His ...
Read More
Over the past 40 years, business has worshipped at the altar of economic efficiency. Beneath countless management fads and trends have been three simple goals: cut costs, grow profits, and increase share price.
On the surface, this calculated agenda looks ...
Read More
We can all see and feel the rapid pace of change around us these days. Technological, social, and environmental transformations are remaking our institutions and personal lives on near daily basis. This amount of change is tough to digest and requires smart ...
Read More
At your best, you choose love.
You feel fear, or anxiety, or selfishness, or anger, or hate. But you choose love.
You choose love because you've chosen fear and anxiety before. And it paralyzed you.
You choose love because you've chosen selfishness ...
Read More
A global pandemic is raging. Racial tensions are smoldering. Economic inequality is increasing. An environmental crisis is looming. And a partisan chasm in the US is widening. The challenges we're facing didn't just show up this year or even the over the last ...
Read More
In his New York Times opinion piece last month, Harvard economist Greg Mankiw, argued that C.E.Os are qualified to make profits, not lead society, and that we should not expect the latter of them. His arguments are too simple, have significant holes, and read ...
Read More
“The single biggest problem in communication is the illusion that it has taken place” —George Bernard ShawWhen it comes to pursuing new ideas, entering new markets, or trying to make any big changes that involve other people, I always tell clients to ...
Read More
The writer George Saunders has a fitting analogy for the current COVID-19 moment: We’ve slipped on ice but have not hit the pavement yet. We’re caught in a suspended state between losing control and feeling the full impact.
The comparison points to a ...
Read More
Buddhist monk Pema Chodron gave a recorded talk in 2006 titled, Don’t Bite the Hook. It’s about pausing to get our bearings before reacting when something triggers us. I’ve listened to it many times but haven’t recommended it to clients until this ...
Read More
Do Less, Think More
An EVP at a client recently told me that his CEO takes two hours every morning to read the Wall Street Journal and New York Times cover to cover. “It feels antiquated,” he remarked.
“What would you rather she be doing?” I ...
Read More