2 results for tag: customer relations


Customer Care During Tumultuous Times

Over the weekend, my wife and I talked about just how much has changed in a year. As the kids are now back at school and she's teaching full time, summer is over. We did some reminiscing. Last summer, we were in California on two separate occasions. She ...
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The Golden Rule of Customer Intelligence

Some of you know this, some of you don’t. But I live in a Kingsville, Ontario just south of Detroit. Kingsville is small town whose claim to fame is being the most ‘Southern Town’ in all of Canada. It shares the same equator line as California, and ...
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