156 results for tag: communication skills


Being a Solar CEO: What it’s Taught Me About Workplace Energy

As a solar company CEO, I've learned many unexpected lessons about a form of energy seemingly different yet related to solar energy – energy in the workplace. I know how to manage people's electricity usage within the walls of their homes, helping them ...
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How ‘Snarkiness’ and Four Other Communication Flaws Damage Your Success

As a coach working with folks to improve their lives and careers, I hear from hundreds of people a month who are dealing with a wide variety of personal and professional problems. What’s become abundantly clear is that there are several common, damaging ...
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Confession – I Was a Benevolent Dictator

I thought the job of a leader was to be directive – i.e. to tell her/his staff what to do. I loved my staff!  I wanted the very best for them. I wanted to do everything I could to help them win! My strategy for their development as leaders was for them ...
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6 Excellent Reasons Most Leaders are Not Qualified to Lead

Every day, people are promoted into leadership who are completely unqualified to lead. People are placed in a leadership role because they’re a good performer who's overdue for a promotion or because they act the part—even though they're completely ...
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How to Show Gratitude at Work

Showing gratitude at work is so important, yet so many of us do it poorly. It takes more than a simple "Thank you," but if you overdo it you risk looking disingenuous or self-serving. Over the years, I have identified the top three elements I consider when ...
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Leaders, Do You Seek What’s Being Hidden From You?

Since I started my business career, I have been fortunate to work for several large companies. I have experienced many times my manager wanting to "fix" something before the higher level executive found out what was happening. But, is the ‘hiding’ good ...
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Getting a Leg Up at Work

I love dogs. A lot. It's probably safe to say most people do too. I mean really... what's not to love? They are simply wonderful creatures. So I am sure you can imagine my skepticism, despite my fondness, when we received a new leadership book titled The Fido ...
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The Keys to Stepping Outside Your Comfort Zone

Maybe it's networking, or interviewing, or delivering a speech, or delivering bad news to someone, whatever is holding you back from breaking through your comfort zone to reach your career goals – you need to be able to step outside your comfort zone and ...
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Customer Apologies – Worth The Effort?

Seventy-Seven Percent is Worth the Effort! I think it's safe to say that most of us have had to deal with an upset customer at some point in our time in the workforce. It’s not fun. It's even less fun when we realize it was our employee who caused a ...
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What Leaders Should Really Say Every Single Day

Change your words and change your world. Your words can be your greatest gifts or your most destructive weapons. As a leader, your words and tone provide a window into your vision, your values, and your ability to engage and inspire others, says Drs. ...
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Trusted Advice From a Recruiter, a Professor, and an Author

It's been wonderful to see so many of you in class with me already this fall! You are wise to tap into your personal network of trusted advisors who are available to you through ExecuNet. These CEOs, business school professors, career strategists, and ...
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Why We Loathe Leadership Training

It's more important for success than strategy, technology, and even products. The only way for an organization to survive and thrive long-term:  the ability to generate and regenerate talent on a continual basis. But how?  Of all the things we do to ...
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