176 results for tag: communication skills


The Story of Everybody, Somebody, Anybody and Nobody

Recently I told a group of leadership executives a simple but meaningful story that you may have heard before. It’s the story of four people named Everybody, Somebody, Anybody and Nobody. Here's the story, titled “Whose Job is it, Anyway?” This is a ...
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Leading With Emotional Courage

In this ExecuNet Master Class session, bestselling author Peter Bregman unlocks the secrets of highly successful leaders – no matter your role or level in the hierarchy – and pinpoints the missing ingredient that makes all the difference: Emotional ...
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I’m Sorry

You've heard these words from one of your employees. "I'm sorry." And it either made your heart sink or your heart race. Because they either did something too fast, without your advance permission, screwed it up — and then asked your forgiveness...
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The Best-Practiced Advice From Top Leaders – Part 2

This week we are continuing to share a selection of the best leadership insights from executives with whom we were privileged to work: Talk Less, Listen More “You have two ears and one mouth. Use them accordingly.” Kaye Foster-Cheek, a recognized ...
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The Pinnacle of a Successful Company Is…

Brace yourself for this. It's not pretty. The pinnacle of a successful company, the quintessential activity that makes success possible, is a CEO's weekly staff meeting. Yes. A staff meeting. Now, if you've read any of my books or essays, you know that ...
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Is Lack of Emotional Courage Holding You Back?

According to CXO advisor Peter Bregman, author of the newly released book Leading With Emotional Courage, our unwillingness to feel something unpleasant holds so many people back from living, feeling, and experiencing life to its fullest. Leaders tend to ...
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Coach Don on the Mindset of Networking

What's your approach to networking? Do you come across as a giver or as a taker? Those who approach networking as a "What can you do for me?" activity don't usually meet with much success. In this excerpt from a session of ExecuNet Master Class, Coach Don ...
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The Right Way to Respond When Someone Makes a Poor Decision

Jeffrey* was the CEO of a hedge fund and he was upset about some poor trades that Pamela, one of his portfolio managers made. Jeffrey called Pamela into his office. “What were you thinking making those trades?” he asked her. Everything after that ...
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5 Key People Every Leader Needs to Have a Conversation With

At the start of the year, here at Fierce Conversations we developed a list of 5 conversations all business leaders should have. We believed, and still do, that these conversations will help guide leaders in identifying and following through on strengthening ...
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Humanity, Dialogue, Leadership

What is the most obvious sign of our humanity? Looks can be deceiving, and in this age of robots, transhumanism, and artificial intelligence, I'll risk the indignant howls of dissent from the technocratic utopians, and propose that it is dialogue, the ...
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EI Spice — Gives a Better Taste to Your Marriage!

As you are probably well aware, there is considerable empirical research indicating those who apply emotional intelligence to their lives are more broadly successful than those who don’t.  In other words, if you manage your anger when your boss criticizes ...
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Best Practices for Recognition

From the beginning of time, and across every corner of the globe, mankind has celebrated the achievements of people in nearly every category or endeavor—including the military, academia, arts, and athletics. And yet, we still don't see enough appreciat...
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