176 results for tag: communication skills


Avoid These 7 Phrases When You Are Giving Feedback

Giving feedback is never easy, especially if the feedback isn’t entirely positive. The job of a great leader, manager and boss is to give feedback in a way that comes across as a gift—something useful, not something that makes the recipient feel bad ...
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How to Speak Like a Successful Leader

Every successful leader has their own way of communicating. The best have a powerful way of speaking, — they've learned how to make sure their words have positive impact. Leadership communication is important because the things you say can have a ripple ...
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The #1 Thing that Successful People Don’t Say that Could Be Screwing You Up

I was listening to a business podcast the other day titled, “The ONE thing that successful people don’t say that could be screwing you up.” You want to know what it is? I already know this. Or I’ve heard this already. And there is so ...
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5 Surefire Ways to Win Any Negotiation

Based on psychological research, here are some tips to get you what you want!
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Everyday Leaders: Empathy

This year I am focusing on everyday leaders. Not those who hold a formal position of authority, but those of us who, through our behaviors, have the ability to influence and inspire those around us just by being us. This is the second installment of articles ...
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How the Best Leaders Build Trust

Trust is the foundation of leadership. Without trust, it’s nearly impossible to recruit and retain followers and to implement change. Trust affects a leader’s impact and the company’s bottom line more than any other factor. But there’s no shortcut ...
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When the Hiring Manager Becomes the Firing Manager

You hired him. After just three months, it’s clear that you made a mistake. His performance has been dismal. Unfortunately, it’s time for him to go. But who should have the tough discussion with him? You owe it to him, to yourself, and to your ...
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Back to Human: How Great Leaders Create Connection in the Age of Isolation

Technology has impacted our workplaces in ways that weren’t possible a decade ago. We feel "highly connected." But are we, really? Instead of strong bonds, we have weak ties. Instead of productive meetings, we have distractions. Despite the illusion of ...
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Successful Leaders Aren’t Afraid to Do This One Thing

There's a common thread in top leadership that will surprises most people—and in some cases makes them rethink what they know about leadership. When you think of successful leaders you probably think of people who are decisive. The ability to make a ...
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Have You Engaged Both the Hearts & Minds of Your Team?

With all eyes on the bottom line, many leaders simply don’t see the value of truly engaging team members. For organizations like these, clear goals and strong accountability are the keys to success. While I’m a big fan of clear goals and strong account...
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Everyday Leaders: Relationships Matter

This year I am focusing on everyday leaders. Not those who hold a formal position of authority, but those of us who, through our behaviors, have the ability to influence and inspire those around us just by being us. This is the eighth installment of articles ...
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When Delivering Hard-to-Hear Feedback, Context is Everything

One of the most difficult challenges that managers face is providing feedback to their employees or team members. Indeed, the annual review is often one of the most dreaded times of year for managers and employees alike. I don’t think anyone truly likes to ...
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