171 results for tag: communication skills

How the Best Leaders Build Trust

Trust is the foundation of leadership. Without trust, it’s nearly impossible to recruit and retain followers and to implement change. Trust affects a leader’s impact and the company’s bottom line more than any other factor. But there’s no shortcut ...
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When the Hiring Manager Becomes the Firing Manager

You hired him. After just three months, it’s clear that you made a mistake. His performance has been dismal. Unfortunately, it’s time for him to go. But who should have the tough discussion with him? You owe it to him, to yourself, and to your ...
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Back to Human: How Great Leaders Create Connection in the Age of Isolation

Technology has impacted our workplaces in ways that weren’t possible a decade ago. We feel "highly connected." But are we, really? Instead of strong bonds, we have weak ties. Instead of productive meetings, we have distractions. Despite the illusion of ...
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Successful Leaders Aren’t Afraid to Do This One Thing

There's a common thread in top leadership that will surprises most people—and in some cases makes them rethink what they know about leadership. When you think of successful leaders you probably think of people who are decisive. The ability to make a ...
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Have You Engaged Both the Hearts & Minds of Your Team?

With all eyes on the bottom line, many leaders simply don’t see the value of truly engaging team members. For organizations like these, clear goals and strong accountability are the keys to success. While I’m a big fan of clear goals and strong account...
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Everyday Leaders: Relationships Matter

This year I am focusing on everyday leaders. Not those who hold a formal position of authority, but those of us who, through our behaviors, have the ability to influence and inspire those around us just by being us. This is the eighth installment of articles ...
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When Delivering Hard-to-Hear Feedback, Context is Everything

One of the most difficult challenges that managers face is providing feedback to their employees or team members. Indeed, the annual review is often one of the most dreaded times of year for managers and employees alike. I don’t think anyone truly likes to ...
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The Story of Everybody, Somebody, Anybody and Nobody

Recently I told a group of leadership executives a simple but meaningful story that you may have heard before. It’s the story of four people named Everybody, Somebody, Anybody and Nobody. Here's the story, titled “Whose Job is it, Anyway?” This is a ...
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Leading With Emotional Courage

In this ExecuNet Master Class session, bestselling author Peter Bregman unlocks the secrets of highly successful leaders – no matter your role or level in the hierarchy – and pinpoints the missing ingredient that makes all the difference: Emotional ...
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I’m Sorry

You've heard these words from one of your employees. "I'm sorry." And it either made your heart sink or your heart race. Because they either did something too fast, without your advance permission, screwed it up — and then asked your forgiveness...
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The Best-Practiced Advice From Top Leaders – Part 2

This week we are continuing to share a selection of the best leadership insights from executives with whom we were privileged to work: Talk Less, Listen More “You have two ears and one mouth. Use them accordingly.” Kaye Foster-Cheek, a recognized ...
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The Pinnacle of a Successful Company Is…

Brace yourself for this. It's not pretty. The pinnacle of a successful company, the quintessential activity that makes success possible, is a CEO's weekly staff meeting. Yes. A staff meeting. Now, if you've read any of my books or essays, you know that ...
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