107 results for tag: Bizcatalyst360


Start With the Low Fences

Developing your skill sets as a leader is not an overnight process. It's something that takes time and commitment. It's a process. I liken the process to one of my favorite hobbies – photography. Back in the day of first learning my photography skills ...
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Confession – I Was a Benevolent Dictator

I thought the job of a leader was to be directive – i.e. to tell her/his staff what to do. I loved my staff!  I wanted the very best for them. I wanted to do everything I could to help them win! My strategy for their development as leaders was for them ...
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31 Ways to Help Employees Handle Change

If you've ever tried to implement organizational change, you'll readily believe that it can cause as much stress in the workplace as personal problems like divorce and relocations. It can even cause employees to mistrust leadership and look for other jobs. ...
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Where Was HR When….?

Where was HR when frontline employees at the Veterans Administration Hospitals were obeying the order to log the date of request to be seen one day before their appointment, to show positive metrics? Where was HR when Wells Fargo employees entered phony ...
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Leaders, Do You Seek What’s Being Hidden From You?

Since I started my business career, I have been fortunate to work for several large companies. I have experienced many times my manager wanting to "fix" something before the higher level executive found out what was happening. But, is the ‘hiding’ good ...
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Customer Apologies – Worth The Effort?

Seventy-Seven Percent is Worth the Effort! I think it's safe to say that most of us have had to deal with an upset customer at some point in our time in the workforce. It’s not fun. It's even less fun when we realize it was our employee who caused a ...
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So You Think You’re Indispensable? Think Again!

As humans, we're unique, that's for sure. We're high maintenance too. We have emotions, family and friends to spend time with. Whether employed, self-employed, we like to take time off to relax and spend time with them. We occasionally become unwell ...
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Is Leadership in the Eye of the Beholder?

"The ideals which have always shone before me and filled me with joy are goodness, beauty, and truth." –Albert Einstein At a leadership seminar, I recently ran for senior students from 12 schools, one of the more intriguing conversations I became engaged ...
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Effective Communication: The Most Important Skill for Leadership Excellence

Excellent leadership is a multi-faceted skill set that is required for the success of any organization.  So, of course, there would be many skills necessary for a person to achieve a high level of leadership.  Such as competence, decisiveness, visionary, ...
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Culture’s Impact on Successful Change

"Culture eats strategy for breakfast." By now we've all heard that famous quote attributed to Peter Drucker and have come to recognize its validity. To grasp the powerful connection between culture and strategy, think no further than your last change ...
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Why and How to Become a Purpose-Driven Company

One of the first questions I ask small business owners when I begin working with them is "What is your company's purpose?" Shockingly, more often than not they look at me like a deer caught in the headlights and say "Huh?" Why am I shocked? Purpose ...
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Why the Creativity Cycle is Like an Outstanding Cup of Coffee

If you're like most people, your standard cup of "morning joe" is okay. It serves a function by helping you go from barely functional to getting you through your routine each morning. However, the standard cup of coffee is very different from a fantastic ...
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