The Secret Weapon of Business Growth

MEERMAN-SCOTT-JetBlue_customer_serviceThroughout the year that I had been researching and writing The New Rules of Sales and Service, I had the pleasure of interviewing hundreds of people who are involved in serving customers.

I was stunned by the number of them who revealed to me that they had turned their customer service function into a “secret weapon” of revenue growth!

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David Meerman Scott

David Meerman Scott

David Meerman Scott is an acclaimed Marketing & Sales Strategist and bestselling author. His latest book is The New Rules of Sales & Service. Learn about David and his work at http://www.davidmeermanscott.com

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