There’s a book bluntly titled The No A**hole Rule that was flying off the book shelves and topping the business best seller lists for a while. This tells me one of two things. Either people love the word “a**hole” or there are a lot of “a**holes” in our businesses and companies and everyone wants to know how to deal with them. Based on my work with businesses and Gallup’s research estimating that negativity costs companies $300 billion a year, I’d pick the latter reason.
When I speak to leaders and managers not surprisingly everyone can identify those who are negative. What is surprising, however, is that many leaders and managers don’t know what to do with them—often allowing them to breed and fester within the organization. And even worse they have no idea how much these negative people, I call Energy Vampires instead of the “A-word”, are costing their company by sabotaging morale, performance, productivity, customer service and sucking the positive energy and life out of the organization.
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