Is Your Boss a Bully?

Big-Businessman-Pressing-Little-Bussisman-w-FingersI met Brenda when she managed a 2,000-person department for a Fortune 500 company. Brought in to help her with an upcoming change initiative, I was impressed by Brenda’s intelligence, creativity, political savvy and dedication to her job. She had all the qualities of a senior executive – which was her career goal.

But she was also a bully. One direct report described her as a “kiss-up and slap-down kind of manager.” The targets of the bullying were especially demoralized, but even those on her staff who only witnessed the bad behavior began to devote more energy to protecting themselves than they did to helping the company. Brenda’s dysfunctional management style eventually led to a decline in her department’s performance and, as a result, the change initiative was abandoned. Eventually Brenda’s career was derailed by the increasing number of enemies she made with every nasty glare and mean-spirited remark. She resigned when it became obvious that she would never get the promotion she coveted.

Stories about bullies don’t always end with them resigning in disgrace. In fact, many bullies thrive. You may even be working for one.

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Carol Kinsey Goman

Carol Kinsey Goman

Carol Kinsey Goman, Ph.D., president of Kinsey Consulting Services, is a keynote speaker, executive coach, and leadership consultant. Clients include 105 organizations in 24 countries. Carol is a leadership contributor for Forbes and the Washington Post. She has authored eleven books. Her latest book is The Silent Language of Leaders: How Body Language Can Help or Hurt How You Lead. A leading authority on leadership, change-management, collaboration, and body language in the workplace, Carol has been cited in media such as The Wall Street Journal, Industry Week, Investor's Business Daily, CNN's Business Unusual, SmartBrief on Leadership, Executive Excellence, Oprah.com, NPR's Marketplace, Fox News, and the NBC Nightly News. Carol has served as adjunct faculty at John F. Kennedy University in the International MBA program, at U.C. Berkeley in the Executive Education Department, for the Chamber of Commerce of the United States at their Institutes for Organization Management and is a current faculty member with the Institute for Management Studies.

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