Execution is a People Problem, Not a Strategy Problem

By , January 20, 2017
Paul,* the CEO of Maxreed, a global publishing company, was having trouble sleeping. Publishing is an industry that's ... Read More

Customer Retention

10 Tips for Great Customer Retention

By , January 16, 2017
All of us have customers/clients that we value and want to keep happy, so the best way to please them means making them ... Read More

Employee Engagement to Build Business

How Leaders Ignite Engagement to Build Their Business

By , January 12, 2017
New economy leadership requires a skillful combination of business expertise and personal rapport. Employee Engagement ... Read More

Designing the Perfect Workshop

By , January 11, 2017
Why workshops? And how long should they take? You will have seen, from the previous articles that we are great ... Read More

Clients You Should Fire

9 Clients You Should Fire Immediately

By , January 10, 2017
Some customers simply aren't worth the effort and then take time and energy from customers who deserve and will ... Read More

beating the giant

Beating the Giant: It’s as Simple as Artisanship

By , January 3, 2017
I suspect you’ve heard the phrase, "dollars to donuts." From my research, its earliest reference occurred in 1876 and ... Read More

Career Lessons

7 Career Lessons From the World’s 7th Most Powerful Woman

By , December 26, 2016
Guler Sabanci, chairperson and managing director of Turkey's Sabanci Holding and Fortune's "Seventh Most Powerful Woman ... Read More


How to Make Better Decisions in Face of Obvious Risks

By , December 20, 2016
Have you noticed how many of the corporate scandals and crises in the headlines these days erupt after a series of ... Read More

Influencing Decision-Makers

Effectively Influencing Decision-Makers

By , December 15, 2016
"The great majority of people tend to focus downward. They are occupied with efforts rather than results. They worry ... Read More

Eliminating Low Value Business Activities

By , December 14, 2016
Often we just continue to provide services without really understanding is this even meeting the client need. You've ... Read More

A Precious Gift for You

Why Strategy is Everyone’s Job

By , December 9, 2016
If a strategy exists only at the top of an organization, it's safe to say it will have little effect. Why Strategy is ... Read More

stay top of mind throughout the year

Canceling Christmas: Why Your Business Should Stay Top of Mind Throughout the Year

By , December 1, 2016
As the head of a corporate gifting company, I know that the period between Thanksgiving and Christmas is always hectic. ... Read More