• Science Says, if You Want People to Respond, Tell a Good Story


candy-hearts

Don’t Let Your Head Attack Your Heart

By , August 18, 2014
I had been planning a dinner party for weeks. There were twenty people coming, some family, some friends, to celebrate ... Read More

scott-anthony-wif-2014

Scott Anthony: Speed Through the First Mile By Being Deft and Having Hope

By , August 14, 2014
Scott Anthony, Managing Partner at Innosight and leader of the company's AsiaPacific region and venture capital ... Read More

lightbulbs-over-woman

Why Innovation Requires Salespeople

By , August 8, 2014
New Yorker magazine had an article by Atul Gawande describing how innovation spreads. While we are accustomed to ... Read More

Vivek-Wadhwa-wif-2014

Vivek Wadhwa: The Age of the Grandest IT Experiment in History

By , August 6, 2014
After speaking about the many advances we have seen in the last 25 years, Vivek Wadhwa, recognized by Time Magazine in ... Read More

vasa-ship

What I learned About Failure on My Summer Vacation

By , August 1, 2014
When I was young, we lived near a wonderful library where every summer we could participate in a reading club — ... Read More

green-purpose-button

Give Your Organization a Reason to Believe in Itself

By , July 30, 2014
In my research into the origins of organizational purpose one thing impressed me about those leaders in the social ... Read More

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Stephen Ritz: Challenging Assumptions and Thinking Differently

By , July 29, 2014
New York City's South Bronx is traditionally associated with poverty and crime. But Bronx school teacher Stephen Ritz, ... Read More

tapemeasure

Measure Your Progress

By , July 29, 2014
You must link strategic planning and goal setting, with everyone on the team having goals that support the plan and ... Read More

Andy Cohen: Challenge the Assumptions That Stand in the Way of Success

By , July 23, 2014
Creator of the revolutionary Assumpt Strategy, Andy Cohen empowers global brands to think differently and challenge the ... Read More

What You Need to Know About the Future of Work

By , July 18, 2014
The way work gets done seems to have changed at light speed over the last 20 years. There was a time when the fax was ... Read More

service-compass

True or False? Measuring Performance Leads to Better Service

By , July 16, 2014
If you said "Yes" – you are either amazingly astute or you had a chance to look at the recently released Q1 Zendesk ... Read More

ostrich-with-head-in-sand

How to Start a Conversation You’re Dreading

By , July 14, 2014
I anticipated that the conversation would be difficult. Shari* and I had worked together for many years, and I knew ... Read More