• Your Success Depends on Placing "1s" in Key Roles


How Do You Tackle the Tough Decisions?

By , July 1, 2014
We've all made difficult choices in our lives, personally and professionally. We wouldn't have gotten to where we are ... Read More

John Kao: “Jamming” or the Art of Getting it Done

By , June 29, 2014
Dubbed "Mr. Creativity" by The Economist, John Kao shares his unique perspectives on organizational transformation and ... Read More

Michael Martin: From a Marketing Strategy to a Global Movement

By , June 29, 2014
How do you market to consumers when their preferences, loyalty and activism around your products begins to redefine ... Read More

Will Pearson: Understanding the Millennial Influencers

By , June 29, 2014
Will Pearson has learned a lot about the demographic group he calls the "millennial influencers" through his company's ... Read More


How to Float a Complaint

By , June 25, 2014
Imagine a picturesque resort retreat near a lake. To take full advantage of its serene surroundings, the resort offers ... Read More


9 Truths Bosses Hide From Employees

By , June 20, 2014
Being an effective boss means keeping some of your thoughts and feelings to yourself rather than sharing them with ... Read More


When You’re Very Young

By , June 18, 2014
When you're very young: You wonder, "What exciting thing is going to happen today?" You experiment. You ... Read More


Who’s Up Next? The Value of Succession Planning

By , June 16, 2014
One aspect of leadership that's often overlooked is succession planning - the process of providing for future leaders... Read More


Is Your Boss a Bully?

By , June 13, 2014
I met Brenda when she managed a 2,000-person department for a Fortune 500 company. Brought in to help her with an ... Read More


16 Things a Boss Should Never Say

By , June 12, 2014
I recently posted the 10 Dumb Things Bosses Say, with suggestions for what to say instead. However, there are some ... Read More


Brand Loyalty

By , June 6, 2014
The ensuing decades of research on customer behavior has supported a number of intuitively interesting findings about ... Read More


Getting it Right the First Time: The Art of Communicating Expectations

By , June 4, 2014
In general, people like to talk more than they like to listen. This causes enough problems in the normal course of ... Read More