• Navigating Uncertainty with Confidence to Act Now


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When You’re Very Young

By , June 18, 2014
When you're very young: You wonder, "What exciting thing is going to happen today?" You experiment. You ... Read More

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Who’s Up Next? The Value of Succession Planning

By , June 16, 2014
One aspect of leadership that's often overlooked is succession planning - the process of providing for future leaders... Read More

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Is Your Boss a Bully?

By , June 13, 2014
I met Brenda when she managed a 2,000-person department for a Fortune 500 company. Brought in to help her with an ... Read More

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16 Things a Boss Should Never Say

By , June 12, 2014
I recently posted the 10 Dumb Things Bosses Say, with suggestions for what to say instead. However, there are some ... Read More

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Brand Loyalty

By , June 6, 2014
The ensuing decades of research on customer behavior has supported a number of intuitively interesting findings about ... Read More

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Getting it Right the First Time: The Art of Communicating Expectations

By , June 4, 2014
In general, people like to talk more than they like to listen. This causes enough problems in the normal course of ... Read More

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Russell Bishop “What Can You Do To Own the Solution?”

By , June 3, 2014
I think one of the most important elements in career advancement, leadership and business success is that of ... Read More

7 Dumb Mistakes Managers Make (and What to Do Instead)

By , June 3, 2014
  You glance down at an incoming text while an employee is talking to you. DUMB! Or you bark "Just get it ... Read More

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Aligning Coaching with Strategic Priorities

By , May 30, 2014
In theory, coaching can be a powerful way to shift behavior, increase engagement, enhance thinking and generally make a ... Read More

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Navigating a Changing Workforce in the Woman’s Century

By , May 27, 2014
Following is an excerpt from “WOMEN LEAD – Career Perspectives from Workplace Leaders”, Edited by Tracey ... Read More

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Top 4 Reasons Why Most Career Dreams Fail

By , May 23, 2014
In my work as a career coach and speaker, I interact with thousands of highly functional, achievement- oriented ... Read More

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Rita McGrath, The End of Competitive Advantage

By , May 20, 2014
"Strategy" is one of the most abused and least understood words in the business lexicon today. It gets slapped in front ... Read More