The Customer Loyalty Loop

By , April 25, 2017
If there were a proven, scientific formula for building customer loyalty, would you want your business to follow ... Read More

women leaders

Innovation for Women, by Women. Period.

By , April 7, 2017
It all started in 2013 with another frantic trip to the drugstore. Like clockwork, Jordana Kier found herself once ... Read More

Digital customer interaction

Are You Prepared for the Digital Tsunami?

By , April 5, 2017
In a world where all of your customers carry a super computer in their pockets in the form of a smartphone that they ... Read More

Trends in Marketing

5 Top Trends in Marketing

By , March 30, 2017
As executive recruiters, we are privileged to work with a wide range of CEOs and CMOs on recruiting their marketing ... Read More

3 Quick Ways to Become More Interesting and Unforgettable

By , March 23, 2017
Since before recorded history, humans have been a storytelling species. For millennia, stories have told us how to ... Read More

customer experience

Leadership Lessons From a Paris Restaurant

By , March 21, 2017
One test of leadership is how leaders treat customers and clients when things go wrong. True leaders take ownership of ... Read More

small data

People in Denmark Walk in a Very Strange Way

By , March 16, 2017
It wasn't a criticism. It was simply an observation a friend made to Martin Lindstrom. In at recent session of ... Read More

Do You Look But Not See?

By , March 10, 2017
You're alone at a bar, a train, your kid's practice... What's the first thing you do? Most of us would turn to our ... Read More

small data

Creating a Powerful Brand: Martin Lindstrom and Small Data

By , March 7, 2017
Does your brand truly resonate with your consumers? Do you know what they really want from your product? In this ... Read More

Avoid These 4 Business Gift-Giving Faux Pas

By , December 28, 2016
In the business world, gift-giving provides incredible intrinsic and financial rewards. But finding the perfect gift ... Read More

a-conversation-with-martin-lindstrom

Small Data, Big Impact: A Conversation with Martin Lindstrom

By , December 2, 2016
Martin Lindstrom has carved out a niche as a global expert and pioneer in the fields of consumer psychology, marketing, ... Read More

stay top of mind throughout the year

Canceling Christmas: Why Your Business Should Stay Top of Mind Throughout the Year

By , December 1, 2016
As the head of a corporate gifting company, I know that the period between Thanksgiving and Christmas is always hectic. ... Read More