12 results for author: Mark Goulston


7 Comebacks to a Verbal Bully

The first step in more effectively standing up to verbal bullies is to know who they are ahead of time. It's not exactly rocket science to figure that out. They're the ones where just the thought of them, the mention of their name, a text, an email, ...
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12 Steps to Keep Consultants and Consultations on Track

“I’m less concerned about what they’ll do for us than what they’ll do to us,” said a chief operating officer of an early-stage company expressing his concern about hiring consultants Many companies are reluctant to hire consultants because ...
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10 Questions to Ask Any Job Candidate (or presidential contender)

Knowing how a wrong hire for a critical position can bring a company to its knees, I couldn’t help but shudder at the same prospect regarding our country if we elect the wrong president in November 2016. With only slight modification, the following ...
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How to Avoid Bumping Heads Between IT and Business Managers

“Do this, do that, get it done now, and I don’t want to hear any excuses.” Ever hear these words—explicitly or implicitly—from your CEO or another CXO demanding that you either fix or implement something? They think it’s just a matter of ...
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Two Questions to Delegate Effectively

Question 1: “To make sure we’re both on the same page, what I have asked you to do by when and why is that important to our strategy?” Question 2: “In the event you are unable to do what I have asked you to do, how do you want me to respond to you ...
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How to Win Friends and Really Influence People

Two questions that will greatly increase people’s respect for you and cause them to appreciate, treat and pay you better. Question 1: “Do I have your permission to intervene and protect you from anything or anyone that might harm your financial or ...
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Election 2016: Crowdsourcing the Best Vs. Least Lousy President

Would you agree that the President we need and want should be the best leader vs. the least lousy?  If so, do you agree that the best candidate is one who engenders the following from Americans: CLARI-T™ Leadership Trust = we trust him or her to do ...
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Start Your Spring Cleaning Early

Take a look at your staff. It’s time to separate the wheat from the chaff. Associate yourself with men of good quality if you esteem your own reputation, for ’tis better to be alone than in bad company. — George Washington Not too long ago I asked ...
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Pulling the Trigger

Often the greatest regret after you fire someone is that you didn’t do it earlier –  sometimes it’s just better to fire sooner than later. Do the following: List all the people in your company that are not competent in what they do. List all ...
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How Marissa Mayer Could Turn Around Yahoo!

If I were Marissa Mayer, I'd say/write the following to anyone who is in any way curious about Yahoo! and its future. It demonstrates what I refer to as "assertive humility."   Hello Yahoo! supporters, past, present and hopefully future, Yahoo!, ...
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The 21st Century CEO

What are the qualities and characteristics that help create successful leaders? Consider this four-point plan. The four key qualities of a great leader are: the Judgment to know the right thing to do, the Integrity to do it, the Character to stand up to ...
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Two Questions to Stand Out in a Job Interview

May I ask you about a hypothetical situation relative to this job? (Hopefully your interviewer will say, ‘Yes’). I’d like you to imagine that you are speaking to your boss (or the head of the company) at the end of this year, when they are doing ...
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