27 results for author: Doug Sundheim


Your Communication Probably Stinks: Plan Accordingly

“The single biggest problem in communication is the illusion that it has taken place” —George Bernard ShawWhen it comes to pursuing new ideas, entering new markets, or trying to make any big changes that involve other people, I always tell clients to ...
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When Crisis Strikes, Lead With Humanity

The writer George Saunders has a fitting analogy for the current COVID-19 moment: We’ve slipped on ice but have not hit the pavement yet. We’re caught in a suspended state between losing control and feeling the full impact. The comparison points to a ...
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Don’t Bite the Hook

Buddhist monk Pema Chodron gave a recorded talk in 2006 titled, Don’t Bite the Hook. It’s about pausing to get our bearings before reacting when something triggers us. I’ve listened to it many times but haven’t recommended it to clients until this ...
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Do Less, Think More

Do Less, Think More An EVP at a client recently told me that his CEO takes two hours every morning to read the Wall Street Journal and New York Times cover to cover. “It feels antiquated,” he remarked. “What would you rather she be doing?” I ...
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Are You Daydreaming Enough?

Einstein's theory of relativity started as a daydream about running beside a sunbeam. Newton’s theory of gravity was sparked during a daydream as he saw an apple fall from a tree. JK Rowling was daydreaming on a train when she came up with the idea of ...
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Should You Really Build Leaders at Every Level of Your Org?

[Spoiler alert: Yes!! If you don’t you’re dead in this economy.] I debated this question with the COO of medium-sized technology firm recently. His take was that while leadership at every level sounded nice, in reality it was impractical and unwise. ...
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The Risk of Not Risking

Risk taking is about creating new things, understanding what you’re made of, and feeling confident and alive. You lose these when you play it safe for too long, in essence losing the “life” in life. So you need to take risks. But even when you know that ...
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Spend More Time With Your Customers

Sometimes the most owerful business advice is the simplest. Businesspeople give a lot of excuses for not spending enough time with customers. Being too busy is the most common one I hear. Whenever an executive tells me that she'd love to spend more time ...
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Bring Back the Joy in Life

There's magic in youth. Unaware of the tensions, trade-offs, and struggles of adulthood, we're lighter. We laugh more easily. We play more freely. We dream bigger. Then "real life" steps in. The first disappointment. The first failure. The first break up. ...
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Reframing Failure

When I was 24 years old, I fell into a position as the business development director at a small New York advertising agency. I had met the agency owner, Bill Markel, two weeks earlier at an advertising award show. I happened to be attending the event with a ...
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Why You’re on the Planet

I watch Jerry Seinfeld’s web series Comedians in Cars Getting Coffee weekly. I love the behind-the-scenes banter of comedians talking about their personal histories. It’s a rare glimpse of show-person as real person. A recent guest was Garry Shandli...
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Don’t Stand for B.S. Strategic Plans

At least once a week I read a strategic plan that feels like it was written by a random-corporate-buzzword generator. The lingo sounds fancy, but there's no substance behind it. Give it a little push and it falls apart. Here are few recent offenders: ...
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