18 results for author: Carol Kinsey Goman


Why First Impressions Stick

Two seconds – thirty seconds, tops – that's all the time it takes to assess your confidence, competence, status, likeability, warmth, and trustworthiness. That's how much time you have to make a first impression.  In fact, it's impossible for us ...
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How Female Leaders Can Claim Power Through Body Language

There are two sets of body language cues that followers look for in leaders: warmth (empathy, likeability) and authority (power, status). Although I know several leaders of both sexes who do not fit the stereotypes, I've also observed that gender differences ...
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Why You Don’t Believe Me When I Say “I’m Listening”

If I am dropping eye contact or checking texts messages or rotating my shoulders away while you are speaking, you don't feel heard — even if I tell you I'm listening and can repeat every word you just said. Communication Skills Here's why . . . Most ...
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Tips to Increase Leadership Presence

Leadership presence, that illusive but “we know it when we see it” quality, is a blending of personal and interpersonal skills that when combined, send all the right signals. It’s how we show up, how we make others feel, and how effectively we communi...
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A Smile Can Change Your Brain. Can a Smiley Face do the Same?

Whenever I give a presentation on the impact of body language in the workplace, I always include a section on the power of a smile. That’s because research shows that facial expressions send feedback from your face to your left frontal cortex, which in ...
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Why First Impressions Stick

Two seconds - thirty seconds, tops - that's all the time it takes some to assess your confidence, competence, status, likeability, warmth, and trustworthiness. That's how much time you have to make a first impression. In fact, it's impossible for us not to ...
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Why You Can’t Fake Your Feelings

I was once asked by the Senior Vice President of Human Resources to work with a leader whose micro-management was limiting her team's effectiveness.  When I met with the client, (let's call her Judith), she was effusive with her praise – going on and on ...
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Has Your Collaboration Strategy Fallen into the Say-Do Gap?

Last year, I spoke on “The Power of Collaborative Leadership" to business audiences in The United Arab Emirates, Scotland, England, The Netherlands, Belgium, Canada and four states of the US audience members represented industries including engineering, ...
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Is Your Body Language Sabotaging Collaboration?

Most leaders today are aware of the need to look confident, powerful, and assertive, but fewer understand the impact of empathy and warmth. And this may be more of a career-limiting factor than they know. As organizations move toward more collaborative ...
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The Impact of Emotions on Leadership Effectiveness

I once asked the CEO of a technology company how his employees were dealing with a proposed change. “We’ve presented all the facts,” he replied. “But it would be much easier if people weren’t so emotional!” In the business world, we are taught to ...
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10 Ways to Know if You’ll Get the Job

As the candidate in a job interviews, you're aware that you're being assessed for competence, confidence and candor. But what about the interviewer? Is he being totally upfront with you? Here are 10 cues that will tell you what the interviewer really thinks: ...
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The 10 Most Common Workplace Lies

Writing The Truth About Lies in the Workplace allowed me to document the variety of lies we encounter daily. In the workplace people fib, flatter, fabricate, prevaricate, equivocate, embellish, "take liberties with," "bend," or "stretch" the truth. They ...
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