21 results for author: Carol Kinsey Goman


10 Change Leadership Tips Backed by Science

I've been speaking on change leadership for over 25 years, but only recently have researchers been able to use technology like functional magnetic resonance imagery (fMRI) to look at the brain and see what actually happens when we're facing a major organiza...
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3 Crucial Skills for Leading Without Authority

With flatter management structures, increased outsourcing, the move toward collaborative cultures, and the ongoing formation of cross-functional teams, the criterion for the job of leader is changing. More and more people are assigned to leadership roles in ...
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How Leaders Project Charisma

Let's face it, in business dealings, charisma counts. A lot. And charisma is as much about body language and impression management as it is about issues and substance. I've seen many qualified people get passed over for promotion (or lose a sale or fail an ...
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How to Spot a Liar at Work

Most workplace lies are discovered after the fact—after you've signed the faulty contract, hired the wrong person, or agreed to work on that career-limiting project. But wouldn't it be a great professional advantage to spot liars in action, before the harm ...
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Why First Impressions Stick

Two seconds – thirty seconds, tops – that's all the time it takes to assess your confidence, competence, status, likeability, warmth, and trustworthiness. That's how much time you have to make a first impression.  In fact, it's impossible for us ...
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How Female Leaders Can Claim Power Through Body Language

There are two sets of body language cues that followers look for in leaders: warmth (empathy, likeability) and authority (power, status). Although I know several leaders of both sexes who do not fit the stereotypes, I've also observed that gender differences ...
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Why You Don’t Believe Me When I Say “I’m Listening”

If I am dropping eye contact or checking texts messages or rotating my shoulders away while you are speaking, you don't feel heard — even if I tell you I'm listening and can repeat every word you just said. Communication Skills Here's why . . . Most ...
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Tips to Increase Leadership Presence

Leadership presence, that illusive but “we know it when we see it” quality, is a blending of personal and interpersonal skills that when combined, send all the right signals. It’s how we show up, how we make others feel, and how effectively we communi...
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A Smile Can Change Your Brain. Can a Smiley Face do the Same?

Whenever I give a presentation on the impact of body language in the workplace, I always include a section on the power of a smile. That’s because research shows that facial expressions send feedback from your face to your left frontal cortex, which in ...
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Why You Can’t Fake Your Feelings

I was once asked by the Senior Vice President of Human Resources to work with a leader whose micro-management was limiting her team's effectiveness.  When I met with the client, (let's call her Judith), she was effusive with her praise – going on and on ...
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Has Your Collaboration Strategy Fallen into the Say-Do Gap?

Last year, I spoke on “The Power of Collaborative Leadership" to business audiences in The United Arab Emirates, Scotland, England, The Netherlands, Belgium, Canada and four states of the US audience members represented industries including engineering, ...
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Is Your Body Language Sabotaging Collaboration?

Most leaders today are aware of the need to look confident, powerful, and assertive, but fewer understand the impact of empathy and warmth. And this may be more of a career-limiting factor than they know. As organizations move toward more collaborative ...
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