Addressing Workplace Incivility

meeting-tensions-Michael StallardCreating a workplace culture where people feel valued involves more than actively showing appreciation. It also involves eliminating behaviors that make people feel devalued.

One of the worst culprits for making people feel devalued is disrespectful, condescending and rude behavior. Obviously, physical aggression is wrong. Less obvious is verbal abuse, especially if it is not clear that the instigator intended to harm the target. Remember the childhood phrase “sticks and stones will break my bones but words will never hurt me?” The truth is, words can and do hurt.

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Michael Stallard

Michael Stallard

Michael Stallard is the president of E Pluribus Partners, a consulting firm, and co-founder of ConnectionCulture.com. Mike is a weekly contributor to the CEO Advisor column for Fox Business Network and the author of Connection Culture: The Competitive Advantage of Shared identity, Empathy and Understanding at Work.

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