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    How to Assess and Decline the First Job Offer

    By Marji McClure

    Despite high unemployment and an economy that has not fully stabilized, executives apparently aren’t feeling rushed to accept the first job offer they receive.

    Ninety-one percent of the senior leaders surveyed in ExecuNet’s recently released 18th annual Executive Job Market Intelligence Report (EJMIR), said they wouldn’t accept, or would not necessarily accept, the first offer they received from any company. Even finance professionals, who saw their industry one of the hardest hit during the recession, don’t appear anxious or desperate to accept that very first offer — just nine percent of them said they would take the job.

    Reasons why executives turn down the first offer vary, but the top determining factor is usually salary, according to both executive and corporate recruiters.

    Determining if “Yes” or “No” is the Right Answer

    Executives should determine all of their own personal deal-breakers (those that don’t necessarily involve others, such as a boss or a spouse) before they even begin a job search. Well before considering any offer, executives must have a clear sense of what they want from any position they will take. They need to know what types of skills they want to use, what type of company and/or industry would complement their knowledge and expertise, and they need to understand what would be the best fit for both their professional and personal lives.

    “Executives must first be clear about their career goals and mature about compromises they are willing and able to make vs. deal-breakers,” says Debra Feldman, a Connecticut-based executive talent agent who represents candidates during the job search process. “They need to have some standards on which to objectively evaluate all potential offers, a hierarchical ranking of ‘must haves,’ ‘want to haves’ and ‘won’t accept.’ Know your limits before you start the process.”

    One area which executives need to assess is work/life balance, advises Marg Balcom, principal of Massachusetts-based MBM Career Management Services and the facilitator for ExecutNet’s networking meetings in the Boston area. Balcom says this should include an analysis of the commute, if after hours “face time” is part of the culture, if there are appropriate daycare options, and if more flexibility is worth a difference in salary.

    Bobbie LaPorte, founder and principal of RAL & Associates, a California-based leadership, career development and consulting firm and an ExecuNet meeting facilitator in Palo Alto, suggests creating a list of “ideal job preferences” when determining the criteria for a role an executive would accept. “It’s important early on in the career transition process to be clear on your criteria for a new role, not just functional responsibility but also values/ culture of the organization, how decisions are made; your boss’s management style; how much freedom and autonomy will you have in the role; compensation, geographic location and the platform for the next role,” says LaPorte.

    When It’s Not a Fit, Bowing Out Gracefully

    As they examine all aspects of a new position, from job responsibilities to the benefits and perks, executives should eliminate themselves from the running as soon as they feel a job isn’t the right fit for them. Even if there has not been an official offer yet, it’s acceptable to tell potential employers and/or recruiters you would like to discontinue the interview process, experts stress.

    “Don’t take it to the end and turn it down,” says Paula Weiner, president of New York-based executive search firm Weiner & Associates, and provide a specific reason why you reached such a decision, she adds. If you continue through the process only to decline the offer, it sometimes gives the perception you used the company to improve your stature with your current employer, Weiner says.

    When informing hiring managers and recruiters you want to decline a job offer, don’t let them know via email, says Rebecca Bamman, vice president of retail/ wholesale division for Florida-based answerQUEST Executive Search. She says it’s important to communicate your message over the phone or in-person. It needs to be a “live” conversation.

    Bamman says it’s appropriate to follow up with a turn-down letter, in which you thank the hiring manager for his time, offer a compliment (such as you are impressed with their operational efficiencies) and then reiterate your previous conversation (either in phone or in person) when you explained that the position didn’t match your skills, or whatever the deal-breaker was. Also, ask the hiring manager to keep you in mind for future positions. Bamman says that sometimes those managers will call that candidate back for a different position. And that HR professional or hiring manager might change jobs and find you are a viable candidate for their new company, or they could possibly recommend you to a friend who seeks a candidate with your skill set.

    Become a problem-solver in a slightly different way for both recruiters and hiring managers. Identify another viable candidate for the role. Refer a friend or colleague who you feel would be an ideal fit. That way, the position still gets filled, and the recruiter and hiring manager may be more apt to want to work with you again. They will likely appreciate the fact that you were still able to help them fill their open position with a qualified candidate.

    You Never Know

    It’s especially important to explain your reasons for rejecting a position. It could, in some cases, turn a “no” into a “yes.” “You want to be as honest as possible. Tell them what you’re thinking,” says Bamman. Hiring managers and recruiters need to know why you don’t want to accept the job. “Maybe the position wasn’t right, but maybe they can change it to make it right,” adds Bamman.

    One ExecuNet member says he turned down an offer after the company wanted him to begin the new role as soon as possible. It would have meant losing a bonus with his previous company. The new company initially refused to accept a later start date, but reconsidered later that day. “I did accept the offer and joined the new company — according to my schedule,” he says. “I had done a thorough evaluation of what I wanted in a company and an offer, and was willing to stick to what I wanted. This is probably a good thing for all to do when job searching or looking for a change, because many times the emotional momentum of the chase and negotiation could lead you to sacrifice something you otherwise might have strong feelings about.”

    Maintaining Relationships After Declining

    Balcom says candidates should really focus on building relationships and networking throughout the entire job search process — this should be a strong objective from the very beginning of the quest for a new position. “Bond with all interviewers and pick out one or two you find a connection with — discover who you know in common,” says Balcom. “Tell them with the thank you note that you would like to stay in touch regardless of how the search works out — and do.”

    “Volunteer information and assistance. Be generous,” Feldman adds. “Often, this is only possible if the relationship is already a good one; people trust each other; you have helped each other and have been generous right from the get-go.”

    Bamman notes that your actions regarding a rejected offer could have long-lasting effects and could possibly impact your success in landing other positions in the future. “Someone in HR [for the hiring company] might work for ABC Company today and might work for other companies tomorrow. You could be burning bridges with multiple companies,” says Bamman. “Some companies won’t consider a candidate because of something they did to another company or person.” Bamman says she has worked with candidates who have shown unprofessional behavior and she chooses not to work with those individuals on future opportunities.

    The Future — and its Opportunities

    While the situation can be difficult and uncomfortable, being open, honest and professional is, of course, the best way to conduct yourself if you are declining a job offer. “I think just the fact that the executive is being honest about their interest (or lack of ) in the role shows regard and consideration for the company and their hiring process and is a positive reflection on them and their credibility,” says LaPorte. “If they handle it correctly, they can show appreciation for being considered while leaving the door open to maintain a business relationship in the future.”

    The main objective, obviously, is for an executive to land in a position that is truly the right fit for her skills and expertise. “You want to make a positive career move, not a desperate move,” says Weiner. Executives shouldn’t compromise on that.

    The fact is executives want to find a position they can grow with as the economy rebounds, one that will further develop their careers as they help their new organization prosper during the economic recovery. Bamman says she sees executives being cautious these days since they don’t want to find themselves in a situation where they have made the wrong decision about accepting a position and are back in the job market again. “They don’t want to be a job hopper since that doesn’t look good on your résumé,” she says.

    Staying true to yourself and your end goals, while maintaining your best business behavior will help you eventually land the role you really seek as well as build and foster relationships with hiring managers and recruiters who can serve as allies along the way. “Regardless of whether you are working directly with the company’s HR executive/hiring manager or through a recruiter, if you are professional, maintain your value system and provide honesty in your feedback, you can look yourself in the mirror and rest well,” says an ExecuNet member.


     
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