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     Article of The Week


    Overcoming Today’s Tough Résumé Challenges

    By Marji McClure

    Executives in the job market today face many challenges related to their résumés. They want and need to include the most relevant information they can as they strive to make a positive first impression with a potential employer. However, they sometimes struggle as they try to match the content of their résumé with the criteria hiring organizations have in place for new leaders.

    Because they fear the perception of being viewed as overqualified, seasoned executives frequently wonder if their entire work experience should be included. At the same time, executives are unsure if they should even send a résumé for a position requiring experience they don’t possess — such as an advanced degree.

    Overall, the main goal is to be able to effectively communicate an individual’s value proposition — regardless of age or experience.

    Identify Jobs, Companies and Goals

    The first step executives need to take when facing résumé challenges is to gain a solid understanding of what they are looking for in a position, what the end goal of their job search should look like. More specifically, executives should be able to identify the exact type of company and role they seek. “By starting with the end in mind, executives can craft the résumé that will position them appropriately for the jobs they are targeting,” says Louise Kursmark, president of Best Impression Career Services Inc.

    “Executives must be very focused on not only the target company and type of role or position they wish to pursue, but also their own quite specific areas of value they are pitching,” adds Jacqui Barrett-Poindexter, owner of Missouri Career Trend. “Then, they must further whittle down their value proposition statements to fit squarely upon the pain points of target companies. Many executives have such depth and breadth of value that they cannot see the forest for the trees, and therefore overwhelm the reader with information, much of which is not relevant.”

    How Much Experience Should You Feature?

    Opinions of résumé writers are mixed as to whether an executive with more than 25 years experience should include all of that experience on his or her résumé.

    Jan Melnik, president of career management and résumé writing firm Absolute Advantage, argues that all work experience shows how an executive has developed his career into its current state. “Typically, these individuals present a progression of advancement and contribution that frequently began with the foundation of their first professional work experience,” says Melnik. She suggests including that early experience in a “very concise, collapsed fashion” by combining it into a four- or five-line paragraph within a “Professional Experience & Achievements” section in the résumé.

    “Your résumé is a marketing piece — an advertisement — it is not an autobiography,” says ExecuNet résumé writer Michelle Dumas, owner of Distinctive Documents. “You don’t need to, and shouldn’t try to, include everything.” Meg Guiseppi, a C-level branding strategist at Executive Résumé Branding, agrees: “A résumé is not a comprehensive career history. It’s a career marketing document that needs to showcase just enough about you to generate interest and compel decision-makers to contact you.”

    It’s important to ensure that the most crucial information is closer to the top of the page, where readers won’t miss it. “Your personal brand should be immediately evident above the fold, or within the top third or half of the first page,” says Guiseppi. “Because hiring decision-makers may allow your résumé only 10 to 15 seconds to capture their attention, and the top of the first page is what they’ll see first. Craft this section to stand on its own as your calling card.”

    Executives must be careful not to be deceptive as they attempt to diminish references to their age within their résumés. “Executives run into serious problems when they try to dumb down their résumés to make themselves look younger,” notes Rachelle Canter, PhD, president of San Francisco-based executive development firm RJC Associates. “The minute they walk into an interview and are not 30, the interviewer feels conned. Instead, I recommend that executives focus on quantifying accomplishments, including showcasing big things they’ve been able to do fast (generally a way to show how experience can save time and money) so prospective employers can see that they can potentially get more from a seasoned employee.”

    Explaining a Gap

    Another challenge executives face is determining what they should do if their job history includes several short-term positions. They want to display their vast experience without recruiters or hiring managers questioning their commitment. The best way to do that is to highlight the longer-term positions, while not diminishing the value short-term positions also bring to an individual’s career.

    Paula Weiner, president of New York-based executive search firm Weiner & Associates Inc., says that when she examines a résumé that includes many short-term positions, she first looks for stability at some point during a candidate’s career. “Then I look at reasons for the short stints,” such as a company being sold or a candidate was working on a consulting assignment that was meant to be short-term.”

    She notes that some short-term assignments might represent new employers but not new bosses, as some candidates follow bosses from one company to another. “So you might not have consistency of company, but who you worked with,” adds Weiner.

    It’s equally important for executives to communicate how short-term positions were valuable components in their overall careers. “In those circumstances [of short-term employment], you want to see that somebody learned something, applied it and did better next time,” Weiner says.

    The amount of space reserved on a résumé should be in line with how long an executive held each featured role, suggests Weiner. Short-term positions should be included in a small section on a résumé, while longer-term roles should command a more prominent position on the page. If a candidate has a history of many short-term roles within the same industry, Melnik combines them into an “Interim Management Experience” section within the résumé. She says they can be connected through language, such as: “Selected for series of high-profile interim management positions with such firms as XXX wherein key objectives were exceeded, new distribution channels were identified.”

    “If your résumé is well designed, the emphasis should always be on the value and results you produced while in that position,” says Dumas. “If you present these in a strong enough way, the length of time you held a position will make little to no difference.”

    If Your Résumé is Missing a “Required” Qualification

    Oftentimes, executives will uncover a job posting that fits their expertise with the exception of one or two requirements; one of the most common is the employer’s desire for a candidate to possess an MBA. Most résumé experts agree that while some recruiters and hiring managers will only consider candidates who match a job description perfectly, otherwise qualified executives without an MBA should still apply for positions requesting an MBA. “Whether it is a graduate degree or undergraduate degree that is sought, if the individual has a proven track record of experience and accomplishment spanning several decades or more, this usually trumps formal education when presented properly,” says Melnik.

    How exactly can a résumé help an executive communicate that, despite the lack of advanced degree or other desired criteria, he or she is still qualified for a particular position?

    “Consider what it is about that advanced degree that stands out as important to the decision-maker and then map your experiences to those traits,” says Barrett-Poindexter. “An executive may wish to position his most riveting abilities as a leader to stand shoulder to shoulder with other candidates who hold an MBA.”

    Communicating Your Message

    Canter says that one strategy which all job seekers should use during their job search is using their network to uncover inside information on target companies and to gain personal introductions and recommendations. “It is always wise to have at least a 70 percent fit with the job qualifications, but if you are missing a crucial one, a personal introduction can outweigh any missing qualifications,” says Canter. “Many mature candidates that I have worked with recently have gotten good jobs in a relatively short time, but always with a strong accomplishment- oriented résumé and the use of contacts.”

    Melnik agrees that executives, particularly over age 50, need to network and become visible thought leaders in their field. And, they should be active participants in the social media world, including links to LinkedIn and/or Twitter profiles in their résumés, and have the profiles “updated and contemporary sounding/ looking. Embrace current trends,” Barrett-Poindexter encourages.

    If you’re the best candidate for the job, age shouldn’t be a factor, some experts say. Dumas notes that employers seek “the candidate who can deliver results — the candidate who has clear and demonstrated ability to make them money, save them money, increase efficiency, and/or solve some challenging problem. In today’s job market, a top-notch, impeccably professional résumé that clearly communicates the value you have to offer in the workplace — value that you will deliver to your employer in a more profitable way than your competition (other job seekers) — is essential.

    “If your résumé accomplishes this, the actual number of years of your experience will play little to no role in the hiring decision,” Dumas adds. “If you are under 30, but persuasively make your case that you will deliver a higher return on the employer’s investment in hiring you than the next candidate, your age simply won’t matter. Likewise, the same is true for the over-50 candidate. It is really all about the bottom line.”


     
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